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Privacy Policy

Your privacy matters to us at Ocean Zone. We prioritise your privacy and strictly adhere to all relevant laws and regulations concerning any personal information we may collect about you. This includes information gathered on our website, oceanzone.com.au, and other platforms we own and operate.

Personal Information  

Personal information refers to any data that can identify you as an individual. This includes details like your name, address, date of birth, as well as information about your devices, payment methods, and how you interact with our website or services.

If our website contains links to third-party sites and services, please note that they maintain their own privacy policies. Once you leave our site, we advise reviewing their privacy policies to understand how they handle personal information. Our Privacy Policy does not extend to activities outside of our website.

This policy is effective as of October 1, 2024.  

Last Updated: October 1, 2024.

Information We Gather 

The information we collect falls into two categories: voluntarily provided information and automatically collected information.

  • Voluntarily Provided Information: Refers to any data you actively share with us when using our services, placing orders, or participating in promotions.
  • Automatically Collected Information: Refers to data your devices automatically transmit when interacting with our website or services.

Log Data 

When you visit our website, our servers may automatically log standard data provided by your web browser. This can include your device’s Internet Protocol (IP) address, browser type and version, the pages you visit, time and date of your visit, and the duration spent on each page.

If you encounter errors while using our site, we may collect information about the error and its context, including technical details about your device.

Device Data  

When you access our website or use our services, we may collect data about your device, including:

  • Device Type
  • Operating System
  • Unique device identifiers
  • Device settings
  • Geo-location data (where applicable)

The specific data collected depends on your device and software settings.

Personal Information  

We may request personal information from you when you:

  • Register for an account
  • Make a purchase
  • Subscribe to email or social media updates
  • Access our website through a mobile device or browser
  • Contact us via email or social media
  • Interact with us on social media

This personal information may include:

  • Name
  • Email address
  • Date of birth
  • Phone number
  • Home/mailing address

User-Generated Content  

"User-generated content" refers to any text, images, or videos you voluntarily provide for use on our platform. Once submitted, it may be associated with your account or email and may become public after our review process.

Transaction Data

Transaction data includes records of purchases, user profiles, analytics, and other metrics generated during normal platform usage.

Legitimate Reasons for Processing Your Personal Information  

We only collect and use your personal information when we have a legitimate reason to do so. This includes providing our services, processing transactions, and complying with legal obligations.

Collection and Use of Information  

We collect personal information for the following purposes:

  • To provide and improve our services
  • To customise your experience
  • To process and deliver orders
  • To communicate with you
  • For market research and business development
  • For advertising and marketing purposes
  • For internal record-keeping and administration
  • To comply with legal requirements
  • For security and fraud prevention

We may combine voluntarily provided and automatically collected personal information with data from other sources to enhance your experience.

Security of Your Personal Information  

We employ commercially acceptable methods to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, so we encourage you to maintain the security of your account credentials.

Retention of Your Personal Information  

We retain your personal information for as long as necessary for the purposes for which it was collected, in accordance with this privacy policy. If your personal information is no longer required, we will delete or anonymise it.

Children’s Privacy 

Our products and services are not directed at children under 13, and we do not knowingly collect personal information from children.

Disclosure of Personal Information to Third Parties 

We may disclose personal information to:

  • Parent, subsidiary, or affiliated companies
  • Third-party service providers
  • Employees, contractors, or related entities
  • Agents, business partners, or legal entities
  • Credit reporting agencies, courts, or regulatory authorities
  • Third parties involved in business transfers

We use several third-party services, including but not limited to:

  • Google Analytics
  • PayPal
  • Stripe
  • Apple Pay
  • Shopify

International Transfers of Personal Information  

Your personal information may be stored and processed outside of your country. We take steps to ensure that transfers of personal information outside of the European Economic Area (EEA) comply with applicable laws, using standard data protection clauses where necessary.

Your Rights and Controlling Your Personal Information  

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Restrict the processing of your data
  • Object to the processing of your information
  • Request the deletion of your data
  • Request data portability
  • Opt-out of cookies and marketing communications

For inquiries or to exercise these rights, please contact us at hello@oceanzone.com.au.

Cookies and Pixels 

We use cookies to track activity on our site and provide tailored content. Please refer to our Cookie Policy for more details.

Business Transfers  

In the event of a merger, acquisition, or sale of the business, your personal information may be transferred as part of the transaction. By using our services, you acknowledge and agree to such transfers.

Limits of Our Policy  

Our website may link to external sites not operated by us. We are not responsible for their content or privacy policies.

Changes to This Policy  

We may update this policy to reflect changes in our practices or for regulatory reasons. Any significant changes will be communicated to you, and the updated policy will be available on our website.

 

For inquiries or concerns about your privacy, please contact us:  

hello@oceanzone.com.au

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Ocean Zone  

Perth, WA, Australia  

Email: hello@oceanzone.com.au

Website: oceanzone.com.au